Problem definition is the first step of solving the root causes of various social issues. As the formulation of a clear problem-solving procedure remains critical, we need to then implement an evaluation plan in order to drive continuous improvement to meet objectives and to achieve expected outcomes. Creating big impacts means that we address the root causes instead of the symptoms of the social issues. Impact evaluation requires policy makers to consolidate data and conduct public consultation in order to understanding people's attitudes and reactions of various social issues. Public Consultation helps minimize policy barriers and enhances people's attitudes towards new initiatives and regulations. Therefore, it is of utmost importance for us to collect opinions from different stakeholders. In Hong Kong, while it is the executive branch that leads and implements policy suggestions, we need to constantly reflect upon what we can do to help address citizens' concerns out there, so as to make sure decisions are not only made internally but also externally. The Australian government has made an effort to identify the communities that have been affected by the legislation and implement policies based on evidence and research. This program aims to encourage inter-government exchanges on what makes policy work.

ASHK is proud to present a panel on this topic with Anthony B. L. Cheung, Research Chair Professor of Public Administration at the Education University of Hong Kong and Jason Lange, Executive Director of the Office of Best Practice Regulation (OBPR), in the Department of the Prime Minister and Cabinet (Australia).